Frequently Asked Questions

Prescription Policy: Mindful Clarity does not prescribe benzodiazepines, controlled substances, opioid medications, or pain medication. Our focus is on safe and effective alternatives that support mental health without reliance on these substances.

Insurance and Payment: We accept all major insurances, but it is the patient's responsibility to confirm that our provider is in-network with their insurance plan. All treatment costs are the patient’s responsibility.

Appointment Format: Currently, all appointments are conducted virtually to best accommodate your needs safely and conveniently. We are planning to offer in-person visits in the future and will keep our patients updated on this option.

Emergency/Crisis Care: Mindful Clarity does not provide emergency or crisis care. If you or someone you know is experiencing suicidal thoughts, harmful thoughts, or a mental health crisis, please call 911 or visit the nearest emergency department immediately.

Refund Policy: We operate a no refund policy. Once services are rendered, charges are non-refundable.

Insurance and Financial Responsibility: We require a debit/credit card to be on file. While we do our best to verify insurance coverage, patients are ultimately responsible for any balances related to services rendered. Please ensure that your insurance plan covers our services and be aware of any co-payments or deductibles that may apply. An unpaid balance will result in cancelation of your appointment. 

Cancellation Policy: We require a 24-hour notice for cancellations or rescheduling of appointments. Cancellations made with less than 24-hour notice will incur a $50 fee.

Form Completion Policy: Mindful Clarity does not complete or prepare disability form requests. We will, however, complete FMLA forms, work/school accommodation under certain circumstances. To be eligible for FMLA form completion, patients must have been seen by one of our providers for a minimum of six months.

Age Requirements for Care: Mindful Clarity is dedicated to providing specialized psychiatric care for adults. We serve patients aged 20 and up and do not provide care for children.

Service Locations: Currently, Mindful Clarity offers virtual & in-person appointments exclusively for individuals residing in Michigan. This allows us to provide focused and compliant care within the state.